Library Associate 3-
Interlibrary Loan Services
Student Worker Supervisor
45% Handles student employee matters for the entire Department, including budget, timesheets, scheduling, hiring/firing, and employment coordination for summer/intersessions/holidays. Responsible for student training. Supervises student employee workflow. Monitors Rapid request processing and rectifies hard to find or fill requests. Maintains manuals pertaining to position, such as student worker manual and student supervisor manual. Average of 20 students during fall and spring semesters, usually less than 10 over the summer/intersessions/holidays.
30% Processes copyright checks for journal articles and verifies holdings for incoming requests. Verifies Interlibrary Loan requests using the Internet, OCLC, and LSU Libraries resources. Searches and orders requests initiated by faculty, staff, and students. Clears new users in ILLiad. Monitors ILLiad queues so that errors are identified and requests are processed in a timely manner. Identifies and rectifies duplicate requests. Corresponds with lending institutions and patrons as needed.
15% Assists patrons at the service window and on the telephone. Sends patron overdue notices, tracks overdue items, and blocks delinquent patrons from using ILLiad and other library services. Sends second notification emails, due soon notices, and monitors items on the patron loan shelf. Responsible for overseeing the opening of the department each morning.
10% Other duties as assigned, including occasional work in Interlibrary Lending, back-up assistance with the Interlibrary Borrowing email account, acquiring lists of textbooks, and special projects.
Reports to: Head of Interlibrary Loan Services, LA 4
Supervises: Average of 20 student workers
Minimum qualifications: Bachelor’s degree from an accredited college or university; strong computer skills; ability to use Microsoft Office software; 3 years of library or other relevant work experience.
Additional Qualifications Desired: Supervisory experience; coursework in library science; experience with Interlibrary Loan procedures.
To apply for this job, go to https://lsusystemcareers.lsu.edu. The application deadline is October 22, 2013, or until the position has been filled.