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General Policies

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Eligibility

  1. We support the research needs of current LSU faculty, staff, and students.
  2. Borrowing privileges are not extended to any other classes of library patrons, except for retired faculty of LSU. All other patrons should seek assistance from their local public library.  If you are in some way currently associated with LSU, but do not fall into the standard category of LSU faculty, staff, and/or students, and need Interlibrary Loan assistance, please contact us to see if any special arrangements can be made.
  3. Faculty and students affiliated with the LSU Law School and the LSU School of Veterinary Medicine should request Interlibrary Loan service from their school library.

Materials That Can Be Ordered - Only academic research supporting materials

  • Articles
  • Books
  • Book Chapters
  • Microforms
  • Thesis/Dissertations
  • Audio-visual Materials
  • Music Scores
  • Reports
  • Conference Proceedings
  • And More

Limitations and Types of Materials

  1. Materials owned by the LSU Libraries, exceptions: when material is checked out, missing, or at bindery; and Document Delivery service eligible items.
  2. Textbooks for use in LSU courses cannot be ordered.
  3. Whole journal issue/volume can be requested as a loan, but fewer libraries will lend this material; therefore, the arrival time may be slower than a standard book request.  To request, please use the “Book” request form through your ILLiad account, and include a note stating the details of the material you are requesting.  Whole issue/volume cannot be delivered electronically due to copyright restrictions.
  4. New, in-print books can be requested, but may be too new to be available for loan.
  5. If available for loan, restrictions will usually apply for the following:  rare, manuscript, fragile, reference, genealogical, audio-visual, and other related materials.
  6. Library Use Only items will need to remain in the library while being used.  This stipulation is usually not known until the material has been received by our office.
  7. E-books are not yet available through Interlibrary Loan.
  8. Theses/Dissertations are sometimes available for free on the Internet, and can be found by either searching the Internet with the thesis/dissertation title, or by searching the catalog of the publishing university.  Microform (film/fiche) is the most standard form loaned of thesis/dissertation materials.  If microform cannot be accepted, contact Interlibrary Loan Services directly, or add a note when placing the ILLiad request.
  9. Only one article/book chapter should be submitted per request.  Full articles can often be found on the Internet by searching with the article title.
  10. Entire books cannot be scanned unless they are no longer under copyright restrictions.
  11. Check out times vary, but are generally 2-4 weeks with one 2-4 week renewal allowed.

Materials owned by LSU Libraries

For articles and book chapters owned at LSU Libraries in paper format, see Document Delivery.  All other materials may be ordered if the material is not currently available through LSU Libraries, including items that are missing, at bindery, or checked out. Before placing an order through your ILLiad account, please make sure the item is not available through LSU Libraries; access the Catalog here.

Number of Requests

  1. There is no limit to the total number of items that an individual can request through Interlibrary Borrowing, as long as this privilege is not abused and requests abide by the U.S. Copyright Laws. However, please space out requests and submit a maximum of eight requests per day to enable the staff to process them expeditiously. 
  2. Any researcher who needs to make extensive use of Interlibrary Borrowing, or needs to place requests of a complex nature, should meet with the Head of the Department to establish ordering priority and to discuss any problems or stipulations. 
  3. The LSU Libraries may only order five articles per year from a single journal (published within the most recent five years) without having to pay a copyright fee; every article purchase thereafter for that journal (published within the most recent five years) will have to include a copyright fee.  LSU Libraries subsidizes up to $65.00 per request; patrons are responsible for paying any overage.
  4. General loan periods are 2-4 weeks, and generally allow for one 2-4 week renewal.  Please use this information when planning your requests to ensure that you have enough time to view the material received.  Loans will not be available to borrow for a full semester.

Borrowing Fees

  1. LSU Libraries subsidizes up to $65.00 per Interlibrary Loan request.  If the cost of the material is more than $65.00, the patron will be offered the opportunity to pay the additional fees before the material is requested.  If the additional fees cannot be covered by the patron or their LSU departmental account, the request will be cancelled.
  2. Every effort is made to acquire the material at no charge.
  3. Heavy use of this service may require the patron and the library to share responsibilities for fees.
  4. The patron is responsible for the following fees:
    • The portion of a borrowing/copyright fee for a single request that exceeds $65.00.
    • Fees resulting from the late return, loss, or damage of materials by the patron.

Overdue Items

  1. All overdue and/or replacement charges are up to the lending library.
  2. Notify the Head of the Department immediately for lost, stolen, or extremely damaged loans, 225-578-2057, libilb@lsu.edu, to prevent library privileges from being blocked while this matter is being cleared up with the lending library.
  3. For standard overdue items:
    1. Patrons should return the loan to Interlibrary Loan Services as quickly as possible. 
    2. We will return the item to the lender as quickly as possible. 
    3. Patrons will receive an email notification if fees are charged by the lender.
    4. LSU Libraries will charge the patron an additional $30.00 processing fee with a lender charged fee.

Standard Overdue Notice Process

These steps may vary during holidays, time constraints, or if in correspondence with the Head of the Department.

  1. Due Soon Notice sent during the week before the item is due.
  2. First Overdue Notice sent during the first week that the item is past due.
  3. Second Overdue Notice sent during second week that the item is past due, and ILLiad privileges blocked.
  4. Third week that item is past due, additional LSU Library privileges blocked.

Renewal Information

  1. One renewal request allowed per loan.
  2. Renewal approval is up to the lender.
  3. Request can be made starting 10 days before due date, but cannot be requested once the due date has passed.
  4. Renewals granted are usually for 2-4 weeks.
  5. To renew, first logon to ILLiad
    • Once logged in, click on “Checked Out Items View/Renew” on the Main Menu.  
    • Click on the transaction number (TN) of the item needed to renew from the list of items displayed on the right side of the page. 
    • Look for the “Renew Request” link in red, near the top of the page; if the link is not visible, a renewal is not allowed. 
    • Click on the link and look for the following message: TN: (number here) renewed with a new due date of (extended three day due date here) unless lender approves a longer renewal. If approved, you will be notified by email.
    • This new due date is a three-day extension of the original due date.  Usually, this extension allows time for the lending library to reply to the renewal request.  If the lender approves or denies the renewal, a notification email will be sent to the patron.  If a follow-up email is not received, please contact the Interlibrary Loan Services office to check on the progress of the renewal, or return the loan on the three-day extended due date.


Procedures


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Initiating Requests

  1. Please consult the LSU Libraries Online Catalog before initiating requests.
  2. Interlibrary Borrowing requests are to be submitted electronically using the ILLiad Web Request Form
  3. To initiate an Ingenta request, see the Ingenta information page. This service is only available to LSU faculty, staff, and graduate students.
  4. Please make an effort to include a full citation. Do not abbreviate, as this may delay your request from being processed. WorldCat is useful for finding citation information.
  5. When items are not picked up, the user’s name and transaction number of the request is recorded for future reference.  Abuse of borrowing privileges may result in a disruption and/or termination of borrowing privileges.  Please make every effort to be sure Interlibrary Borrowing requested material is essential for academic research success.

Photocopies

  1. LSU Libraries subsidizes orders for up to $65.00. Patrons will be asked to assume fees if their order exceeds the $65.00 limit.
  2. US Copyright Law (Title 17, U.S. Code) applies to materials requested through Interlibrary Borrowing.  One of the conditions of the law is that the copy cannot be "used for any purpose other than private study, scholarship, or research." Please keep this in mind when ordering photocopies.
  3. Copyright Law states that within one calendar year, no more than five copies of articles from the same journal title (published within the most recent five years) can be ordered without paying a copyright fee.
  4. Copies may arrive within 24 hours to two weeks. When an article/book chapter arrives, the patron is notified by email.
  5. Most articles/book chapters will be made available electronically through ILLiad, exceptions include copyright restrictions or more than 150 pages.
  6. Unless otherwise stated, articles/book chapters do not have to be returned; they are intended for the patron to keep.

Loans

  1. Allow 1-2 weeks minimum for your loan to arrive.
  2. As with photocopies, patrons will be notified via email when loans arrive.
  3. Once notified, the material can be picked up at the Interlibrary Loan Services Department, 1st Floor Middleton Library, Room 126 C, during office hours:  Monday-Friday, 7:30AM-5PM. Picture ID is required. If the we are closed, items can be picked up at the Circulation Desk (during library hours).
  4. Patrons can authorize others to pick up their materials for them by listing each person's name as an Authorized User through their ILLiad account; to access this information, login to ILLiad, click on “Change User Information” under “Tools”, type in each name in the “Authorized User” section, and click “Submit Information.”  Authorized Users must present a picture ID card when picking up materials.
  5. Patrons must abide by the conditions printed on the loan label, which can be found on the outside of the loaned material.
  6. Items must be returned to the Interlibrary Loan Services Department, Middleton Library, Room 126 C. Please do not return materials in the book drop in the main lobby; we have our own after hours book drop located near our service window.  If the material is fragile, and we are closed, please hand the material to personnel at the Circulation Desk (during library hours).

Patron Communications

    Personal contact information in ILLiad is not linked to MyLSU, be sure to keep your ILLiad personal information current by regularly updating the "Change User Information" in your ILLiad account. 

    ILLiad notifications will be sent through email from libilb@lsu.edu. We are required to send all ILLiad notifications to patrons' lsu.edu email addresses. The following is a sample of our general notifications: arrival of requested materials, renewals, due soons, and overdues; we may also send notifications if we have any questions or concerns about requests.

    Email Forwarding to Gmail: If you have your LSU email forwarded to Gmail, initially, emails coming from our department will likely be directed to your spam folder or blocked from entering your email altogether because our emails come from a third party. Therefore, we advise that you add our email address to your Contacts list in Gmail right away: libilb@lsu.edu. Specific Contacts list information can be found here: https://support.google.com/mail/answer/8933. Once our address is added to your Contacts list, our emails should make it in to you inbox.
    Other troubleshooting options:
    1. If an email from us is found in your Spam Folder, right click on it and mark it as "Not Spam"
    2. You can whitelist the lsu.edu email domain to allow all emails with that domain into your inbox; directions for whitelisting can be found here: https://support.google.com/a/answer/60751?hl=en
    3. General Gmail help information can be found here: https://support.google.com/mail/?hl=en#topic=3394215


Time Considerations

Planning ahead is essential to ensure receipt of materials when needed. 

Books and other Returnables

  1. A minimum of 1-2 weeks should be allowed for material availability. This assumes that a library can be located immediately and will fill the request promptly.
  2. Interlibrary Borrowing requests are sent through electronic networks. The materials are usually sent via U.S. Mail/Library Rate.
  3. A maximum of 8 requests should be placed per day, please space out requests over a period of time according to priority.
  4. General loan periods are 2-4 weeks, and generally allow for one 2-4 week renewal.  Please use this information when planning your requests to ensure that you have enough time to view the material received.  Loans will not be available to borrow for a full semester.

Serials/Journals and other Photocopies/Non-Returnables

  1. Standard journal articles may arrive within 24 hours, but can take up to two or more weeks to arrive depending on the mode of delivery and provider.
  2. Because all articles are not available from commercial providers, requesters should plan ahead when ordering in the event that titles are not available from a supplier.
  3. A maximum of 8 requests should be placed per day, please space out your requests over a period of time according to priority.

Cancellations

  1. Please contact our office immediately if the material is no longer needed.
  2. Cancellation notifications are sent via email with detailed information concerning the reason for the cancellation.  Contact us with questions or concerns about cancellations.

Rush

  • To rush a request, add a note in the note field stating “NEED ASAP,” or if the material is EXTREMELY time sensitive, make special arrangements with the Head of the Department ahead of time.

Electronic Delivery


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  1. Electronic material will be available through ILLiad for up to 30 days.
  2. Material is to be used for scholarly use only.  An allowance of one copy is allowed to be printed for personal use.
  3. To access articles electronically, log into ILLiad and select the "View/Download Electronically Received Articles" option.
  4. Loss of access within 30 days of delivery, contact Interlibrary Loan Services for renewed access through original request: libilb@lsu.edu; please do not submit a new request if it is within 30 days of delivery of the original material.

Distance Education


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  1. For loan material (such as book or microform) owned by Middleton Library, please fill out the LSU Book Request form.
  2. If the material is an article or book chapter not owned by LSU or owned by LSU in paper format only, please fill out an ILLiad Request Form. Electronic format items should be accessible through the LSU Libraries’ Online Catalog.  Note:  LSU Veterinary Medicine (SVM) electronic material is only accessible off campus by LSU Vet Med students; DE users can request these items through the Interlibrary Loan Services Department (additional info below).
  3. If the material is not owned by LSU, and is a loan (book , CD, DVD, microfilm, etc), please do not request the item through Middleton Library, Interlibrary Loan Services Department, unless you will be able to pick it up from the department in person.  These loan items will need to be ordered from an Interlibrary Loan Department of a library that you have physical access to, usually your site university.  To be able to use services at another Louisiana library, you can apply for a LALINC card. (Please note that not all Louisiana libraries participate in the LALINC program.)

* Middleton Library, Interlibrary Loan Services Department, does not mail out loan materials to DE users, only items that are for users to keep, such as articles and book chapters.


LSU Online


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Interlibrary Loan (ILL) Services for Loans of Material Not Owned at LSU:  Please note that borrowing books from other libraries takes time.  A minimum of 2 to 3 weeks is usually required.  We recommend strongly that before using ILL services, the patron attempt to find the needed material in a public or academic library near them. The patron’s subject liaison can help them locate materials held by libraries near them.

If a local option is not accessible, the patron may request loan materials through the Interlibrary Loan Services Department of Middleton Library via ILLiad. Set up an ILLiad account here: http://www.lib.lsu.edu/ILL.  Note:  When setting up an ILLiad account, the patron’s “Status” field must be entered as “LSU Online” to be able to receive this service. 


Frequently Asked Questions


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Can undergraduates use Interlibrary Borrowing?

Yes. The service is available to undergraduates, but please be aware that materials may take a week or more to arrive due to dependence on other libraries and delivery systems. Our borrowing service is best used to obtain materials well in advance of when assignments are due. Unless an exact source is needed, similar or the same information is usually available within the LSU Libraries, before requesting to borrow materials, please check the Online Catalog or with a Research and Instruction Services Librarian using our Ask Us! service.

Do I include my citation?

Yes. In order to request an item from another university you must provide verification through a bibliographic resource or index that can be cited. If you do not have the original source of reference, you can use the “Databases” available through the search resources available on the LSU Library Home Page for verification, or search the internet. Please do not abbreviate; full titles must be included.

What is copyright? And how does it affect my request?

Copyright [US Copyright Law (Title 17, U.S. Code)] is protection afforded to the writer or publisher to exclusive rights to reproduce, publish, and sell their material. Interlibrary Borrowing must comply with laws associated with copyright when requesting materials for their patrons.  There is often a charge for these requests. LSU Libraries subsidizes $65.00 of this fee; should the charge exceed $65.00, patrons will be asked to pay the difference before the request is processed.

Materials obtained through Interlibrary Borrowing are for the exclusive use of the individual requesting the materials. These materials and copyright infringement are the borrower's responsibility while in their possession.  Copyright infringement will result in loss of borrowing privileges.

Can I order items that cost more than $65.00?

LSU Libraries will pay up to $65.00 for materials or articles ordered through ILLiad or Ingenta; should the charge exceed $65.00, patrons will be asked to pay the difference before the request is processed. Charges can be paid with cash, personal credit card, Tiger Card, or charged to an LSU departmental account.

Where do I pick up my material?

Interlibrary Loan Services Department during office hours:  Monday-Friday, 7:30AM-5PM, 1st Floor Middleton Library, Room 126 C. Picture ID is required. After office hours, items can be picked up at the Middleton Library Circulation Desk when the library is open.

How do I know my material has arrived?

Patrons will be notified via LSU email when their material has arrived and is available for pick-up.

I forgot my username/password. What can I do?

Go to the ILLiad "Forgot Password" form to reset your password.

  • Reset email will be sent to the patron’s LSU email account (please allow a few minutes for the email to go through).
  • Click on the link in the email, type in a new password and verify it.
  • Return to the ILLiad login page and enter ILLiad username and new password: 

For patron username information, contact us during office hours, Monday-Friday, 7:30AM-5PM, at 578-2138 or libilb@lsu.edu.


Ingenta


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What is Ingenta?

Please review Ingenta's policy first.

The IngentaConnectComplete Library Gateway is a searchable database of more than 4.5 million citations from over 13,500 journals. The Gateway is a powerful, easy to use service offered by LSU Libraries as a means of expanding access to current, scholarly research, including subsidizing the document delivery of articles less than $65.00 for LSU faculty, staff, and graduate students.

 Instructions for accessing Ingenta may be found on the Ingenta information page. Also, please begin by searching the LSU Libraries’ Online Catalog to confirm that the journal is not available through LSU.

Troubleshooting Ingenta

  1. When setting up an Ingenta account, if asked for a credit card number, contact Interlibrary Loan Services at Middleton Library and ask to be connected to the LSU Patron's Deposit Account.  Please note:  If LSU Libraries owns ANY years from a particular journal, the order will be blocked.
  2. If an article has not been received within three business days, check to make sure the email information is correct in the patron’s Ingenta account; if it is, contact Interlibrary Loan Services.
  3. If the cost of the material is more than $65.00, contact Interlibrary Loan Services.

Interlibrary Loan Services Department Contact Information:  libilb@lsu.edu or 225-578-2138

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